Privacy Policy

 is committed to respecting your privacy and valuing the relationship we share. This Privacy Policy outlines the types of personal information we collect from our customers, the channels through which we collect this information, how we utilize it, the choices you have regarding information sharing, and how you can reach out to us concerning our privacy practices. Additionally, we detail the measures we take to protect the information we gather.

Important:  does not share or rent the information in our database to third parties.

1. Information We Collect

We may collect personal information about you from various sources, including when you subscribe to our newsletter, make a purchase, register in our store, qualify for a giveaway identified by our brand, or complete our skin diagnostics. Specifically, we may gather the following information:

  • Identity and Contact Information: This includes your name, date of birth, phone number, email address, shipping and billing addresses, taxpayer number, purchase history, interactions with our customer support team, favorite products, skin type and concerns, and any other personal information you voluntarily provide.

  • Transaction Information: Depending on your chosen payment method, we may collect details such as the name of your bank, card type, part of your card number, or associated account information.

  • Technical Information: This encompasses your Internet Protocol (IP) address, login data (excluding passwords), browser type and version, location and time zone, language preferences, operating system, and access platform whenever you intentionally access our site.

  • Marketing and Communication Preferences: This includes your preferences for receiving marketing communications from our store and your contact preferences.

  • Social Profile Information: We may collect publicly available information related to your social profiles and the social networks you use.

2. Information You Provide

You may choose to provide personal information to us in various ways, such as participating in promotions, making purchases on our website or through our social media pages. The types of personal information you may provide include your name, gender, phone number, email, age and date of birth, address, tax number, registration name, purchase history, product preferences, skin condition and concerns, contact information of friends you wish us to reach out to, and any content you deliberately share with us, such as videos, photos, reviews, articles, comments, location data, and friends list.

3. How We Use Your Information

We use the information you provide to:

  • Customize our communications to better suit your interests.
  • Promote products and services that align with your preferences.
  • Access your purchase history for maintenance or to assist with inquiries.
  • Track your purchases and update your data with your consent.
  • Respond to your questions and process your transactions.
  • Provide support before, during, and after your purchase.
  • Send invitations to special events.

Additionally, we may use your information for other purposes as specified at the time of collection.

4. Cookies, Web Server Logs, Web Beacons, and Google Analytics

employs various marketing, advertising, and analytical tools to manage our business operations. These tools help us segment our offerings and assist customers in finding products they seek or discover new products of interest. We utilize technologies such as web beacons, pixels, ad tags, and cookies, along with services from websites and social networks like Facebook Custom Audience. Our advertisements are tailored based on your preferences, such as your browsing history on our site.

We use cookies to store information about your visits to our site, allowing us to recognize you on future visits. These cookies help enhance ’ performance and provide a more personalized service. Cookies are small text files sent from our site and stored in your browser. On subsequent visits, we retrieve this data to improve your browsing experience by displaying the site in your preferred language and currency, showing previously added products in your shopping cart, and more.

also uses Google Analytics to monitor page views, navigation paths, and other details of your visits to improve site functionality. We integrate social networking tools such as Facebook, Twitter, YouTube, Google+, Instagram, and Pinterest to enable sharing of products, blog posts, and pages with friends. These services use cookies to record profile and login information, as well as interactions between our store and social networks.

Additionally, we use Web Server Logs to collect information about referring web pages and your device’s IP address.

When you visit a site that uses cookies, you will be notified and have the option to accept or reject their use. While not mandatory, rejecting cookies may limit your access to certain features on the site.

Note: You can opt out of being tracked by Google Analytics by installing the browser plugin available at https://tools.google.com/dlpage/gaoptout.

5. Newsletters and Text Messaging

If you choose, you can provide your phone number to receive text messages from . These messages may include product information, event details, beauty and makeup tips, and promotions, sent via an automated messaging system. You will receive approximately four messages per month. This service is completely free; no fees are charged.

By subscribing to our newsletter,  will send you emails containing information about current campaigns, promotions, offers, beauty tips, online events, articles, discounts, and greetings. These emails are automatically sent through a newsletter service. To tailor the newsletter content, we access your preferences, location, time zone, email, and name. You can receive approximately two newsletters each week. This service is free of charge.

If you wish to unsubscribe from receiving text messages or email newsletters, please contact us at .com to request the suspension of these services.

6. With Whom We Share Your Data

 does not sell or rent the information in our database to third parties. However, we do share your data with the following categories of entities as part of our business operations to provide our online products and services:

  • Companies that assist with processing your purchases: This includes banks, payment service providers, distributors, and carriers.
  • Service Providers: Marketing agencies, advertising partners, and website hosting services that help manage our online platform.
  • Tax Authorities: As required for invoicing your purchases.

Please note that your information may also be required by law, through legal processes, by law enforcement authorities, or disclosed when necessary to prevent fraudulent or illegal activities.

7. How We Protect Your Personal Information

employs appropriate protective measures to safeguard your personal information from unauthorized access, destruction, loss, alteration, disclosure, and misuse.

All information you provide is stored on secure servers. We use SSL software to encrypt payment-related information, ensuring higher security and mitigating potential fraud. For additional security, all payment transactions are processed automatically by PayPal (depending on your chosen payment method). This means  does not store any personal or banking data related to your transactions.

However, please note that we cannot guarantee absolute confidentiality of data under all circumstances due to the inherent limitations of security systems. Nevertheless, we are committed to continually updating our security measures to maintain the integrity and confidentiality of your information.

8. How Long We Store the Information We Collect

We retain your information for as long as you have an account with us or as long as necessary to provide our services. However, due to legal obligations, fraud prevention, and misuse prevention, or to comply with our Terms and Conditions, we may retain some of your necessary data even after you have closed your account or ceased using our services.

9. Withdrawing Consent

You have the right to withdraw any consent you have previously provided to us or to object at any time, for legitimate reasons, to the processing of your personal information. We will honor your preferences going forward. In some cases, withdrawing your consent to our use or disclosure of your personal information may prevent you from accessing certain products or services. To review, change, or delete your personal information, please email us at .

10. Reviewing, Updating, and Modifying Personal Information

Subject to applicable laws, you may have the right to request access to and receive details about the personal information we hold about you, update and correct inaccuracies in your personal data, and request that your information be blocked or deleted where appropriate. The right to access personal information may be limited under certain circumstances by local legal requirements. We may take reasonable steps to verify your identity before granting access or making corrections.

To review, change, or delete your personal information, please contact us by emailing .

11. Changes to the Privacy Policy

Any future changes to our Privacy Policy will be posted on this page and, where appropriate, communicated via email. Please check back regularly to stay informed about updates to our Privacy Policy.